Australian Government Departments and Agencies
The Department of Families, Housing, Community Services and Indigenous Affairs
The FaHCSIA website provides services and assistance to promote healthy family relationships and gives families the opportunities to take part in their local communities. FaHCSIA also helps families experiencing changes to their financial and social circumstances.
Workplace Ombudsman
Call the Workplace Ombudsman Client Service Centre – Phone: 1300 724 200
For information on your legal rights and obligations or for information relating specifically to the Workplace Ombudsman’s National Human Services Campaign, please visit:
The Department of Education, Employment and Workplace Relations (DEEWR)
The DEEWR CCMS Helpdesk:
8.00am – 8.30pm AEST Monday to Friday, will answer any questions services have about CCB payments and policy once your service transfer to CCMS, including information about your mandatory reporting requirements under CCMS.
Helpdesk staff will also assist you to resolve any specific issues related to CCMS, however, cannot assist you with IT, such as assistance with how to use your software package.
- The Helpdesk telephone number is 1300 667 276
- The Helpdesk facsimile number is 1300 663 429
- For non-urgent issues email ccmshelpdesk@deewr.gov.au
National Childcare Accreditation Council (NCAC)
Phone: 1300 136 554
Queensland Children's Activities Network
QCAN is the peak body for Outside School Hours Care Services throughout the State of Queensland.
Childcare Queensland
Childcare Queensland is the peak body for private long day care centres in this State. Working with over 200,000 Queensland parents to provide care to 110,000 children.
